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Reply Deleteīrenda, I fully appreciate your insightful response and comments. I love your blog and instructional videos. I've solved the problem of overtightening the screw by placing a piece of leather on the clamp which gives my stretcher bar tacks something to sink into without overtightening the screw. I've only had one experience with their customer service to replace the tightening screw which had gotten stripped. Just replace the tape every now and then because it does get dirty.įor portability, I purchased a table clamp for travel to retreats and seminars and it's been a game changer. I agree that metal dust comes out of the screw handle, but I've solved this problem by placing some tapeor a piece of leather over the "hole" that contacts stretcher bars and the like. I purchased an extra large base which eliminates the tipping issue, so you may want to look into this. I too love my K's Creations stand and have used it for over 8 years. On a positive note, I did receive my stand in a timely manner - I have heard others have not, but as far as I was concerned mine was here timely. Never heard back and eventually my husband fixed my issue himself. There is no doubt in my mind K's is losing business because of the lack of customer support. I am not the only one to say this, I have heard this across the board in other owners talking about responsiveness of this company. Or if that means hiring someone to answer emails - TIMELY - then it needs to happen. Customer service needs to be addressed - if that means hiring someone to answer the phones, then it needs to happen.
#Stitch era universal transfer subscription portable#
If the floor plate is made to be "portable" thus not heavy enough to hold the stand upright with a scroll rod or what have you held in the head - then make it heavier and remove the portable claim - it isn't portable anyway! The whole portable statement just rubs me the wrong way. There is no way with what you are paying for this stand, that it should tip - AT ALL. The tippy-ness of the stand needs to be addressed period. bar bell on the floor plate to hold it - there is an issue. I don't believe the "portability" statement is correct - that claim (in my opinion) is hogwash and needs to be removed from the title of the stand. It is my opinion, that this company has some things that need to be fixed in this model - I don't know about any of the other models - but this model needs some issues addressed. I don't think I could do without it, honestly.